Last modified: August 31, 2022
This privacy policy describes the personal data collected or generated (processed) when you use Run2gather's websites (“Sites”) and mobile applications (“Apps”). It also explains how your personal data is used, shared and protected, what choices you have relating to your personal data and how you can contact us.
WHAT Personal Data Do We Collect and WHEN?
We ask you for certain personal data to provide you with the products or services you request. For example, when you make purchases, contact our consumer services, request to receive communications, create an account, participate in our events or contests, or use our Sites or Apps.
This personal data includes your:
- contact details including name, email, telephone number and shipping, billing address;
- login and account information, including screen name, password and unique user ID;
- personal details including gender, country, date of birth and purchase history;
- payment or credit card information;
- images and photos;
- data on physical characteristics, including weight and height (such as estimated stride);
- fitness activity data provided by you or generated through our Sites or Apps (time, duration, distance, location, calorie count, pace/stride); or
- personal preferences including your wish list as well as marketing and cookie preferences.
We collect additional personal data from you to enable particular features within our Sites and Apps. For example, we request access to your phone’s location data to log your run route. This personal data includes your:
- movement data from your device’s accelerometer;
- photos and image;
- (GPS) location data; or
- social network information, including credentials and any information from your public posts about Run2gather or your communications with us.
We also collect corresponding data if you connect following application or device with Run2gather App:
- Google Fit
- When you connect Run2gather to Google Fit, your profile will be kept up to date automatically with the latest data. Run2gather will retrieve your daily step count, your body measurements which including height and weight. Those data will be used for checking your progress within the events which you participated.
- Run2gather use and transfer to any other app of information received from Google APIs will adhere to the Google API Services User Data Policy, including the Limited Use requirements.
- Apple Health
- When you connect Run2gather to Apple Health, your profile will be kept up to date automatically with the latest data. Run2gather will retrieve your daily step count, your body measurements which including height and weight. Those data will be used for checking your progress within the events which you participated.
- Garmin Connect
- Garmin Watches track a variety of sports plus your steps, heart rate, and more. Once connected, your new Garmin Connect activity will be automatically synced to Run2gather which including daily step count and other activties.
- Strava
- Strava tracks a variety of sport activities. Once connected, your new Strava activity will be automatically synced to Run2gather.
When interacting with our Sites and Apps, certain data is automatically collected from your device or web browser. More information about these practices is included in the “Cookies and Pixel Tags” section of this privacy policy below. This data includes:
- Device IDs, call state, network access, storage information and battery information; and
- Cookies, IP addresses, referrer headers, data identifying your web browser and version, and web beacons and tags.
KIDS
We comply with local laws and do not allow children to register on our Sites or Apps when they are under the legal age limit of the jurisdiction in which they reside. We will ask for parental consent for children participating in Run2gather experiences and events.
TOOLS to Manage What Personal Data We Collect
When using our Apps and Sites, we also provide in-time notice or obtain consent for certain practices. For example, we will obtain consent to use your location or send push notifications. We may obtain this consent through the Apps or Sites or using the standard permissions available on your device.
In many cases, your web browser or mobile device platform will provide additional tools to allow you to control when your device collects or shares particular categories of personal data. For example, your mobile device or web browser may offer tools to allow you to manage cookie usage or location sharing. We encourage you to familiarize yourself with and use the tools available on your devices.
WHY and HOW Do We Use Your Personal Data?
We use your personal data in the following ways:
To Provide the Features of the Sites, Apps, and Services You Request
When you use our Sites and Apps, we will use your personal data to provide the requested product or service. For example, if you make a purchase on Run2gather or participate in an event or promotion, we will use the contact information you give us to communicate with you about the purchase, event or promotion. If you contact our consumer services, we will use information about you, such as delivery or payment information, or the product you have purchased to help you resolve a problem or question.
If you use our Apps to track your fitness activity or physical characteristics, we will collect this personal data and store it so that you can review it in the App. Your fitness activity data may include data you enter about your activity or data collected by your device during your activity such as location data and movement data. We may use this activity data to calculate further information about your activity, such as distance run, or calories burned, so that the calculated information can be provided to you as part of the functionality of the App.
To Communicate Information about our Products, Services, Events and for Other Promotional Purposes
When you consent, we will send you marketing communications and news concerning products, services, events and other promotions. You can opt-out at any time after you have given your consent.
If you are an existing customer of Run2gather (for example, if you have placed an order with us), we may use the contact details you provided to send you marketing communications about similar Run2gather products or services where permitted by applicable law (unless you have opted-out). In other cases, we ask for your consent to send you marketing information. We may use the information that you provide to us as well as information from other Run2gather products or services - such as your use of Run2gather’s Sites and Apps, your visits to or purchases made in Run2gather stores, your participation in Run2gather events and contests - to personalize communications on products and services that may be interesting for you.
To Operate, Improve and Maintain our Business, Products and Services
We use the personal data you provide to us to operate our business. For example, when you make a purchase, we use that information for accounting, audits and other internal functions. We may use personal data about how you use our products and services to enhance your user experience and to help us diagnose technical and service problems and administer our Sites and Apps.
To Protect Our or Others' Rights, Property or Safety
We may also use your personal data about how you use our Sites and Apps to prevent or detect fraud, abuse, illegal use, violations of our Terms of Use, and to comply with court orders, governmental requests or applicable law.
For General Research and Analysis Purposes
We use data about how our visitors use our Sites, Apps and services to understand customer behavior or preferences. For example, we may use information about how visitors to Run2gather search for and find products to better understand the best ways to organize and present product offerings in our storefront.
Use (Processing) of Workout Info
As discussed above, Run2gather collects data about your fitness activity or your physical characteristics , together, “Workout Info”, to provide our Apps and other services. Because of the personal nature of this data, we strive to provide you with clear information about how Workout Info will be used. As this data may be considered sensitive in certain jurisdictions, we take appropriate measures in protecting and using this data and, where required by applicable law or under Run2gather’s internal policies, will obtain your consent for use of your Workout Info.
Other Purposes
We may also use your personal data in other ways and will provide specific notice at the time of collection and obtain your consent where necessary.
Legal Grounds
To process your personal data, we rely on certain legal grounds, depending on how you interact with our Sites and Apps.
- When you purchase Run2gather products and event ticket from our Sites and Apps, we need your personal data to fulfill our contract with you. For example, we need your payment and contact details to deliver your order.
- When you use our Apps, we rely on your consent for processing and for certain limited purposes to fulfill our contract with you (for example, for in-App purchases).
- We also rely on other legal grounds, such as our legitimate interests as a business, to comply with a legal obligation, or to protect your vital interests.
SHARING of Your Personal Data
Run2gather shares your personal data with:
- Run2Gather entities for the purposes and under the conditions outlined above.
- Third party service providers processing personal data on Run2gather’s behalf, for example to process credit cards and payments, shipping and deliveries, distribute emails, research and analysis, manage brand and product promotions as well as administering certain services and features. When using third party service providers we enter into agreements that require them to implement appropriate technical and organizational measures to protect your personal data.
- Other third parties to the extent necessary to: (i) comply with a government request, a court order or applicable law; (ii) prevent illegal uses of our Sites and Apps or violations of our Sites’ and the Apps’ Terms of Use and our policies; (iii) defend ourselves against third party claims; and (iv) assist in fraud prevention or investigation (e.g., counterfeiting).
- to any other third party where you have provided your consent.
Your Sharing
When you use certain social features on our Sites or Apps, you can create a public profile that may include information such as your screen name, profile picture and hometown. You can also share content with your friends or the public, including information about your Run2gather activity. We encourage you to use the tools we provide for managing Run2gather's social sharing to control what information you make available through Run2gather’s social features.
Your Rights and Our Legal Bases
Run2gather is committed to providing you with meaningful information and choices about the information you share with us. We explain how we collect, use, share, and protect your information in our Privacy Policy. We provide the same suite of privacy tools and controls to all of our members worldwide who use our Sites or Apps. Based on the laws of your location, particular rights may be available to you. Please click on the links below to learn more about your rights and our legal bases for processing your information.
- European Economic Area Member Rights
- European Economic Area Members: Our Legal Bases for Processing Your Information
Your Rights and How to Exercise Them
If you are habitually located in the European Economic Area ("EEA") or the United Kingdom ("UK"), you have the right to access, rectify, download or erase your information, as well as the right to restrict and object to certain processing of your information. While some of these rights apply generally, certain rights apply only in certain limited circumstances. We describe these rights below:
Object
Where we process your information based on our legitimate interests explained below, you can object to this processing in certain circumstances. In such cases, we will cease processing your information unless we have compelling legitimate grounds to continue processing or where it is needed for legal reasons.
Access and Porting
You can access much of your information by logging into your account. If you require additional access or if you are not a Run2gather member, contact us at https://run2gather.com/contact-us.
Rectify, Restrict, Limit, Delete
You can also rectify, restrict, limit or delete much of your information by logging into your account, such as to edit your profile, delete photos you have posted, remove individual activities from view, or delete your account. If you are unable to do this, please contact us at https://run2gather.com/contact-us.
Revoke consent
Where you have previously provided your consent, such as to permit us to process health-related data about you, you have the right to withdraw your consent to the processing of your information at any time. For example, you can withdraw your consent by contacting us at https://run2gather.com/contact-us. In certain cases, we may continue to process your information after you have withdrawn consent if we have a legal basis to do so or if your withdrawal of consent was limited to certain processing activities.
Complain
Should you wish to raise a concern about our use of your information (and without prejudice to any other rights you may have), you have the right to do so with your local supervisory authority.
Data protection law (for example, in the EEA or Brazil) requires organizations to have legal bases to collect, use, share and otherwise process information about you. While some of your rights apply generally, certain rights only apply depending on the legal bases we rely on to process data. We’ve explained these legal bases and your rights below.
To provide the Run2gather Services
As described in the Terms of Use, the core Run2gather Services cannot be provided, and the Terms of Use cannot be performed, without Run2gather processing data including for the following purposes:
- Create your account and provide you with access to the Services.
- Record your activities, including your location data.
- Help you analyze your performance.
- Respond to your support requests and comments.
Since we process data you provide to us which is necessary to perform our contract with you, you have the right to port or transfer that data if you are habitually resident in the EEA or the UK.
With your consent
We ask for your permission to process your information for certain purposes and you have the right to withdraw your consent at any time. We ask for your consent to:
- Collect or infer health information which may include information inferred from sources such as calories or other indicators. We use your health information to provide helpful statistics and visualizations.
- Send you marketing communications.
- Collect and process information from third-party products and services, such as Facebook or Google, or devices and apps
- Access photos, location through your device-based settings so we can provide the services described when you enable the settings.
When we process data you provide to us based on your consent, you have the right to withdraw your consent at any time by contacting us at ,https://run2gather.com/contact-us. You also have the right to port or transfer the data.
Legal obligation or for the establishment, exercise or defence of legal claims
We process data where we have a legal obligation to do so, for example, where we're responding to valid and binding legal process from law enforcement agencies for certain data. See our Privacy Policy, under "Legal Grounds" for more information. In addition, processing may be needed for us to establish, exercise or defend civil or criminal claims in connection with actual or potential litigation including to protect the Our Services, our property or other legal rights, including those of our members or partners.
To protect vital interests
We process data where it is necessary to protect an interest which is essential to someone’s life or protect any person from serious bodily injury. This includes processing information to combat harmful conduct both on and off of our Services.
Carrying out a task in the public interest
Where laid down by EU law or the law in an EU Member State, we may process your data to perform processing in the public interest. This may include protecting against harm and undertaking research for social good. You have the right to object to, and seek restriction of, our processing of your personal data when we process data using this legal basis.
In furtherance of legitimate interests
We process your information for our legitimate interests, and those of third parties, while applying appropriate safeguards that protect your privacy, rights and interests. We do this to:
- Market the Services, activities on Run2gather and other commercial products or services. For example, our partners may pay us to promote their products and services on Run2gather. This is one of the ways we are able to provide the Services on a sustainable basis.
- Maintain our business by conducting research and continuously improving Our Services so as to offer innovative and customised offerings to our members and partners.
- Convert your information into aggregated form for use by us and our partners. Our partners may use this information to improve infrastructure, or for other commercial purposes including developing useful insights. Keep the Services safe and secure by using information to prevent or detect violations of our Terms of Use, fraud or abuse, and other harmful or illegal conduct. We may also share information with third parties, including law enforcement agencies for this purpose.
- Promote the Services, including email and in-product marketing campaigns to inform you about Our Services.
- Enable you to find new ways to interact by using Our Services. For example, to compete on segments, participate in, challenges, or events, follow other members, and use features that help members interact with one another, such as group activities.
- Enable you to visualize your activities in new ways. For example, by using your training log.
- Customize the Services for you. We may suggest segments, routes, challenges, or clubs that may interest you, runners that you may want to follow, or new features that you may want to try. We rely on our legitimate interest in retaining members when ensuring that we offer new opportunities, such as showing routes or segments of interest to our community, and we may use location information when suggesting such opportunities.
You have the right to object to, and seek restriction of, our processing of your personal data based on legitimate interests. Visit your privacy controls to object to the processing of your personal data. If you have questions about objections, please contact us at info@run2gather.com
PROTECTION and MANAGEMENT of Your Personal Data
Encryption & Security
We use a variety of technical and organizational security measures, including encryption and authentication tools, to maintain the safety of your personal data.
Retention of your Personal Data
Your personal information will be retained for as long as is necessary to carry out the purposes set out in this privacy policy (unless a longer retention period is required by applicable law). In general, this means that we will keep your personal data for as long as you keep your Run2gather account. For personal data related to product and event ticket purchases, we retain this longer to comply with legal obligations (such as tax and sales laws and for warranty purposes).
YOUR RIGHTS Relating to Your Personal Data
You have the right to request: (i) access to your personal data; (ii) an electronic copy of your personal data (portability); (iii) correction of your personal data if it is incomplete or inaccurate; or (iv) deletion or restriction of your personal data in certain circumstances provided by applicable law. These rights are not absolute. Where we have obtained your consent for the processing of your personal data, you have the right to withdraw your consent at any time.
Enquiry of Data access and correction. If you have any query in relation to the Company’s privacy policy or you wish to access or correct your personal data held by us, you may contact send an email to us at: info@run2gather.com
COOKIES and Pixel Tags
Run2gather collects information, which may include personal data, from your browser when you use our Sites. We use a variety of methods, such as cookies and pixel tags to collect this information, which may include your (i) IP-address; (ii) unique cookie identifier, cookie information and information on whether your device has software to access certain features; (iii) unique device identifier and device type; (iv) domain, browser type and language, (v) operating system and system settings; (vi) country/region and time zone; (vii) previously visited websites; (viii) information about your interaction with our Sites such as click behavior, purchases and indicated preferences; and (ix) access times and referring URLs.
Third parties may also collect information via Sites through cookies, third party plug-ins and widgets. These third parties collect data directly from your web browser and the processing of this data is subject to their own privacy policies.
We use cookies and pixel tags to track our customers’ usage of the Sites and to understand our customers’ preferences (such as country/region and language choices). This enables us to provide services to our customers and improve their online experience. We also use cookies and pixel tags to obtain aggregate data about site traffic and site interaction, to identify trends and obtain statistics so that we can improve our Sites. There are generally three categories of cookies used on our Sites:
- Functional：These cookies are required for basic site functionality and are therefore always enabled. These include cookies that allow you to be remembered as you explore our Sites within a single session or, if you request, from session to session. They help make the shopping bag and checkout process possible as well as assist in security issues and conforming to regulations.
- Performance：These cookies allow us to improve our Sites’ functionality by tracking usage. In some cases, these cookies improve the speed with which we can process your request and allow us to remember site preferences you have selected. Refusing these cookies may result in poorly-tailored recommendations and slow site performance.
- Social media and Advertising：Social media cookies offer the possibility to connect you to your social networks and share content from our Sites through social media. Advertising cookies (of third parties) collect information to help better tailor advertising to your interests, both within and beyond our Sites. In some cases, these cookies involve the processing of your personal data. Refusing these cookies may result in seeing advertising that is not as relevant to you or you not being able to link effectively with Facebook, Twitter, or other social networks and/or not allowing you to share content on social media.
USING Run2gather Sites and Apps with Third-Party Products and Services
Our Sites and Apps may provide links to other (third-party) websites and apps for your convenience or information. Linked sites and apps have their own privacy notices or policies, which we strongly encourage you to review. To the extent any linked websites or apps are not owned or controlled by us, we are not responsible for their content, any use of the websites or apps, or the privacy practices of the websites or apps.
CHANGES to Our Privacy Policy
Applicable law and our practices change over time. If we decide to update our privacy policy, we will post the changes on our Sites and Apps. If we materially change the way in which we process your personal data, we will provide you with prior notice, or where legally required, request your consent prior to implementing such changes. We strongly encourage you to read our privacy policy and keep yourself informed of our practices.
Enquiry
Enquiry of Data access and correction. If you have any query in relation to the Company’s privacy policy or you wish to access or correct your personal data held by us, you may contact send an email to us at: info@run2gather.com
Our Company will update and revise this Policy regularly. Our Company reserves all rights of its interpretation and copyrights.